Rainbowly Reviews
Rainbowly Customer Reviews (13)
- Most recent
- Oldest
Rainbowly Customer’s Q&A
Rainbowly FAQs
About Rainbowly.com Popular Products and Services?
Rainbowly.com is a popular online store that specializes in Fresh Fruit Gifts and Flower Arrangements. Some of the best-selling products include the Strawberry Tower, Fruit Hamper Bouquet Arrangement, and Watermelon Cake. They also offer a variety of Chocolate Coated Strawberries in different arrangements and gift boxes. Other popular items include the Penguin Party Chocolate Coated Strawberry Fruit Gift Box, Pink Kitty Strawberry Bouquet, and the Double Love Chocolate Coated Strawberry & Rose Flower Bouquet Fruit Gift Box. In addition to these, they have a range of Preserved Flowers and Balloon Flowers & Gifts. They also offer Money Bouquets, Chocolate Pinatas, and a variety of Add-Ons. All products are available for delivery, with free standard delivery for orders above $50. Rainbowly.com is known for its timely delivery and superb products, receiving rave reviews from customers.
Rainbowly.com Return Policy?
Rainbowly.com has a Cancellation & Refund Policy. Their perishable products are freshly prepared and are non-returnable and non-exchangeable. If an order has been prepared or shipped out, it cannot be cancelled. However, if cancellation is requested at least 2 working days before, a refund of the order can be facilitated, subjected to a 10% admin and credit card cancellation service charges. For non-perishables items, for exchange, it must be in new condition and in its original packaging intact for processing within the day of delivery. Exchanges are not possible after the item has been accepted. Please note that a $20 shipping charge is associated with an exchange. Original shipping fees, taxes or duties paid on any orders cannot be refunded. Sale or discounted items, consumable products, products with personalization or customization are not eligible for exchanges and refunds.
As for the Shipping Policy, to ensure smooth delivery for the receiver, Rainbowly.com can provide a complimentary call or text a day before to check whether the delivery date/ timing works before making arrangements to prepare it fresh for them. Please note that redelivery charges to another location or yourself of $20 will apply if no one is around at your provided address during delivery. Complimentary standard delivery is provided for all orders except Sentosa Island and Tuas. An additional surcharge of $10 applies for Jurong Island, Sentosa Island; $15 to Tuas. Delivery time slots are always in 3-hour range. Surcharges are applicable and subjected to availability if you need a specific time range. There are no self pick up / collection options available. It's the sender's responsibility to inform the recipient (or a representative) about the delivery in advance. The recipient (or a representative) must be around for the gift collection. Contact details and delivery address should be in full and accurate. Rainbowly.com is not liable if products are found unsatisfactory after deliveries are accepted in good condition. Orders that were not picked up from delivery personnel at the stated address and date shared by the client, will be forfeited. Request for re-delivery of order on a different date will not be available. Request for re-delivery of order on the same date to another location will be charged $20.
About Rainbowly.com Prices and Cost?
Rainbowly.com offers a variety of products with different prices. Here are some examples: The Strawberry Tower and Romantic Love Fresh Fruit Arrangement with Chocolate Dipped Strawberry Tower & Roses / Flower Arrangements cost $179.00. The All About You - Fruit Hamper Bouquet Arrangement is priced at $149.00. The Fruit Bouquet - Healthier Love Fresh Fruit Arrangement Hamper with Chocolate Coated Strawberries costs $139.00. The Watermelon Cake | Fruit Cake with Fresh Fruits Arrangements (Vegan Friendly Cake) is priced at $169.00. The Gift Box of A Dozen Chocolate Coated Strawberry is priced at $78.00. The Corporate Gift Boxes -Box of 6 Chocoberries cost $55.00. The Gentlemen and Ladies Chocolate Coated Strawberry Fruit Gift Box is priced at $99.00. The Double Love Chocolate Coated Strawberry & Rose Flower Bouquet Fruit Gift Box (1 day advance) costs $189.00. The Mother’s Day Special Dozen Chocolate Coated Strawberries (Random chocolate tag) is priced at $108.00. The Get Well Soon Gift Box | Covid Care Package Gift Hamper Delivery costs $109.00. The Gentlemanly Fresh Fruit Arrangement Strawberry Tower is priced at $209.00. The Tiffany Blue Strawberry Tower | Fresh Fruit Arrangement with Chocolate Dipped Strawberry & Rose Flower Arrangements (2 days Pre-order) costs $219.00. The Soy Wax Aromatic Candle Citta Gift Set is priced at $59.00. The Moet & Chandon Champagne - Brut Imperial 750ml (With Box and Wine Bag) costs $115.00. The Charming Pink - Everlasting Flower Charm Keychain (Real Preserved Roses and Dried Flowers Charm for Bags) is priced at $75.00. The Everlasting Rose Flower Bouquet (Real Preserved Roses and Dried Flowers) (Limited Stocks) is priced at $89.00. The Lovely Pink - Everlasting Flower Bouquet (Real Preserved Roses and Dried Flowers) is priced at $55.00. The Sweet Carnation - Everlasting Flower Bouquet (Real Preserved Carnation) is priced at $55.00. The Bundle Deal- Moet Brut Champagne & All About You - Fresh Chocolate Dipped Strawberry Fruit Bouquet Arrangement Pot is priced at $248.00. The Premium Artisanal Tea Gift Set Box of 2 (Individual sachet) costs $55.00. The Father's Day Bundle Deal - D.O.M & All About You - Fresh Chocolate Dipped Strawberry Fruit Bouquet Arrangement Pot is priced at $228.00. The Mother's Day Bundle Deal- Moët Brut Champagne + Healthier Love Fresh Fruit Arrangement Pot with Chocolate Coated Strawberries is priced at $218.00. The Abundance Bundle Deal- Moet Brut Champagne, Everlasting Bouquet, Charming Pink Keychain & All About You - Fresh Chocolate Dipped Strawberry Fruit Bouquet Arrangement Pot is priced at $368.00. The Father's Day Bundle Deal - Moet Brut Champagne & All About You - Fresh Chocolate Dipped Strawberry Fruit Bouquet Arrangement Pot is priced at $228.00. The Mother's Day Bundle Deal - D.O.M & All About You - Fresh Chocolate Dipped Strawberry Fruit Bouquet Arrangement Pot is priced at $228.00. Please note that prices may vary and it's always best to check the website for the most accurate and up-to-date information.
What payment methods does Rainbowly accept?
Rainbowly accepts several payment methods for convenience. These include Bank transfer (5 working days prior), Paynow, Paylah!, and Grabpay. For express checkout, options such as ShopPay, PayPal, and Apple Pay are available. It's important to double-check the shipping address and remember to uncheck 'same as billing address' for all other payment methods.
Why is there a delivery fee charge on Rainbowly?
Rainbowly, a small business that pays attention to detail with each order, charges a delivery fee for several reasons. Firstly, the nature of Rainbowly's products, which are perishable and delicate, requires immediate delivery to ensure freshness and prevent damage. This necessitates engaging premium courier partners. Secondly, the team at Rainbowly takes extra steps to ensure successful deliveries, such as reaching out to recipients individually to confirm addresses and availability. Lastly, the delivery fee also covers time, gas, and service, acting as insurance to ensure that the products are delivered in good condition. Therefore, Rainbowly has a flat island-wide delivery fee of $20. It's important to note that Rainbowly does not compete with large retailers or chains, and therefore does not price its products or services in the same way. Instead, it focuses on handling every request with care.
Tell me more about Rainbowly's delivery terms.
Rainbowly offers complimentary standard delivery for all orders, with the exception of deliveries to Sentosa Island and Tuas. The products are freshly made to order and delivered immediately upon completion. They are considered fragile items, similar to cakes, and require extra care during delivery. There are additional surcharges for deliveries to Jurong Island, Sentosa Island, and Tuas. No deliveries are made to PSA and public hospitals.
Delivery time slots are always in a 3-hour range, and surcharges may apply if a specific time range is needed. There are no self pick-up or collection options available. For business or hotel address deliveries, the gift may be left with the concierge or security, subject to the delivery restrictions of the business building.
It's the sender's responsibility to inform the recipient (or a representative) about the delivery in advance. The products are highly perishable, washed, and freshly prepared fruits, and should be consumed freshly or stored in the fridge and finished within the day.
The recipient (or a representative) must be around for the gift collection. Orders that were not picked up from delivery personnel at the stated address and date shared by the client, will be forfeited. Request for re-delivery of order on a different date will not be available. Request for re-delivery of order on the same date to another location will be charged $20.
Contact details and delivery address should be in full and accurate. Cancellation of orders is subjected to certain conditions and charges. The products are non-returnable and non-exchangeable. If the order has been prepared or shipped out, it cannot be cancelled. However, if its requested at least 2 working days before, a refund of the order can be facilitated, subjected to a 10% admin and credit card cancellation service charges. For non-perishables items only, for exchange, it must be in new condition and in its original packaging intact for us to process within the day of delivery.